F.A.Q

Frequently Asked Questions and General Guides or where to find them.

17 articles in this collection
Written by Nathan Huppatz and Owen White

How to Print Invoices and Picklists

Print Picklists and Invoices for your Orders.

Written by Owen White
Updated over a week ago

Changing Order Options

Order Postage Settings

Written by Owen White
Updated over a week ago

How to Edit an Order Address

Edit Address Of Order and fix address errors.

Written by Owen White
Updated over a week ago

How To Disable Services for MyPost

Disable or enable available services.

Written by Owen White
Updated over a week ago

Which carriers do you integrate with?

Current Carrier Integrations

Written by Owen White
Updated over a week ago

Can you send Dangerous Goods with MyPost Business?

Written by Nathan Huppatz
Updated over a week ago

Printing Labels and Fulfilling Orders

App General Usage

Written by Owen White
Updated over a week ago

How To: Confirm Suburb/Postcode Match

Find the correct postcodes via Auspost official records.

Written by Owen White
Updated over a week ago

How to add Extra Cover/Insurance to an order

How to add Extra Cover and Insurance in the Australia Post app

Written by Owen White
Updated over a week ago

How to Print Multiple Labels per Order or Partially Fulfill an Order

Multiple Labels for an Order, Partial or Split

Written by Owen White
Updated over a week ago

Australia Post Cubic Weight Calculation

How and when does Australia Post calculate cubic volume for parcels?

Written by Owen White
Updated over a week ago

Underdeclared parcel weights and extra charges

Declared Weight Related Fees

Written by Owen White
Updated over a week ago

How to enable Signature on Delivery

How to enable Signature on Delivery for MyPost Business labels

Written by Owen White
Updated over a week ago

How to Cancel a Shopify Fulfillment

How to cancel fulfilment in Shopify.

Written by Owen White
Updated over a week ago

What is the best Browser to use?

Safari vs the rest. what is the best browser for the Australia Post MyPost Business Shopify app

Written by Owen White
Updated over a week ago

How to Generate MyPost Return Labels

Where to find return labels.

Written by Owen White
Updated over a week ago

Common Errors; Descriptions and Solutions

Written by Owen White
Updated over a week ago