F.A.Q

Frequently Asked Questions and General Guides or where to find them.

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14 articles in this collection
Written by Nathan Huppatz and Owen White

How to Print Invoices and Picklists

Print Picklists and Invoices for your Orders.
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Written by Owen White
Updated over a week ago

Changing Order Options

Order Postage Settings
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Written by Owen White
Updated over a week ago

How to Edit an Order Address

Edit Address Of Order and fix address errors.
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Written by Owen White
Updated over a week ago

Which carriers do you integrate with?

Current Carrier Integrations
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Written by Owen White
Updated over a week ago

Can you send Dangerous Goods with MyPost Business?

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Written by Nathan Huppatz
Updated over a week ago

Printing Labels and Fulfilling Orders

App General Usage
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Written by Owen White
Updated over a week ago

How to add Extra Cover/Insurance to an order

How to add Extra Cover and Insurance in the Australia Post app
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Written by Owen White
Updated over a week ago

How to Partially Fulfill an Order

Multiple Labels for an Order, Partial or Split
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Written by Owen White
Updated over a week ago

Australia Post Cubic Weight Calculation

How and when does Australia Post calculate cubic volume for parcels?
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Written by Owen White
Updated over a week ago

Underdeclared parcel weights and extra charges

Declared Weight Related Fees
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Written by Owen White
Updated over a week ago

How to enable Signature on Delivery

How to enable Signature on Delivery for MyPost Business labels
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Written by Owen White
Updated over a week ago

How to Cancel a Shopify Fulfillment

How to cancel fulfilment in Shopify.
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Written by Owen White
Updated over a week ago

What is the best Browser to use?

Safari vs the rest. what is the best browser for the Australia Post MyPost Business Shopify app
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Written by Owen White
Updated over a week ago

How to Generate MyPost Return Labels

Where to find return labels.
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Written by Owen White
Updated over a week ago