Note: Extra fees might apply for Signature Required. Confirm here:
How to modify Per Order
To apply Signature on Delivery on a per-order basis, follow these steps:
Open the specific order in the SellerDash app.
Expand the order by clicking the down arrow next to the "Actions" button.
Under "Order Options," locate the "Signature Options" dropdown.
Choose your desired setting (e.g., "Signature on Delivery" or "Authority to Leave").
Proceed to generate and print the label with the updated signature settings.
How to set as a Default option (applied to orders when they are imported)
You can set default signature preferences for all future shipments in SellerDash. To set this up:
Navigate to the SellerDash app and open the settings menu.
Go to Carriers > Default Settings.
Look for the "Require Signature on Delivery" option and select your preference from the dropdown (e.g., Required/Not Required).
Save your changes.
Customization for Specific Orders
Even after setting a default, you can override the signature requirement for individual orders using the steps provided in the previous section.
Note: Australia Post charges an additional fee for shipments that require a signature. This cost is applied per consignment when the signature requirement is enabled. For international orders, the fee is $5.50 while domestic orders are typically charged $2.95 each.