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How to Fix Address Errors (Edit an Order Address)
How to Fix Address Errors (Edit an Order Address)

Edit Address Of Order and fix address errors.

Nathan Huppatz avatar
Written by Nathan Huppatz
Updated over 5 months ago

Editing an Order Address

You can edit an order address by clicking on the address. This will expand the address and display editable fields. Note if you are using the Dense View of the Dashboard you'll need to click the address to expand the order first and then click the address to edit it.

Click "Save" to save the address.

Common Errors

Australia Post system validate each order address (Suburb/City and postcode). Customers will enter their address in online stores as they know it, but there are a few instances where the 'official' address does not match what is entered.

If you receive a suburb/postcode error, always first check the postcode and suburb combination with Australia Post here: https://auspost.com.au/postcode

Important : Australia Post maintains suburb and city databases for the country, not Google. Just because Google has an address listed with a particular suburb does not guarantee it is correct!

Note: If you have already created a label you will need to cancel it and create a new one after making changes to the address.


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