Many different functions and options are available to you in the app, depending on your preferences. You can use these preferences to set the app to perform as desired.

The PREFERENCES section is for app wide preferences. Carrier specific preferences are found by editing each Carrier connection in the CARRIERS tab of the app.

Click on PREFERENCES in the app menu to view the Account Preferences options available to customise.

From the PREFERENCES screen, click on SENDER ADDRESS.

When you first install the app, the SENDER ADDRESS is be obtained from your Shopify store settings. You can override your Sender Address by editing the address on this page. This will not modify the address stored in Shopify.
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The following fields are compulsory:

Ensure that you have entered a valid Suburb, State and Postcode. The app will return a red error at the top of the page if they do not match according to AusPost data. The same error will appear on the Dashboard until the address is fixed.

You cannot print labels without a valid Sender Address.

Different carriers will have different minimum requirements for the Sender Address but generally a minimum of Name, Street, Suburb, State and Postcode will be required.
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From the PREFERENCES screen, click on LABEL OPTIONS.

Most carriers allow you to add some extra information to the label. The options below allow you to add data from up to three different fields.

Information that you can add includes:

The amount of data that can be added to a label varies by carrier. It is generally 40 characters in total across the three preference fields provided, not 40 characters per preference field.

As much data as possible will be added, in order of the preferences specified. If insufficient space exists the data will be truncated.
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​Note: Some carriers and services don't allow any additional data to be added to the label.
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From the PREFERENCES screen, click on FULFILLMENT OPTIONS.

When you complete the fulfillment of an order you have the option of specifying whether the standard Shopify shipment notifications are sent (see Settings / Notifications / Shipping in your Shopify Admin).
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Generally most merchants will want this to occur as this process sends tracking information to the customer.

You can Edit your Fulfillment Options by clicking on the dropdown box provided on this screen and choosing either Enabled or Disabled.

From the PREFERENCES screen, click on INVOICE OPTIONS.

If you use the app to generate invoices for your customers you'll want them to be branded appropriately. There are a number of different preferences and options available to customise your Invoice to suit your needs.

You can test to see how an invoice looks by going to your Dashboard and clicking the ACTIONS button followed by Print Invoice.

From the PREFERENCES screen, click on PICKLIST OPTIONS.

If you use the app to generate picklists you'll want them to have all the information you need. There are a number of different preferences and options available to customise your Picklists to suit your needs. You can test to see how an picklist looks by going to your Dashboard and clicking the Actions button followed by Print Picklist.

From the PREFERENCES screen, click on IMPORT OPTIONS.

An option to import orders with a Pending Payment or Authorized payment status can be enabled here. It is generally unnecessary however some merchants that offer credit facilities to wholesale customers may wish to use it.

From the PREFERENCES screen, click on INTERNATIONAL OPTIONS.

Some countries allow you to prepay all Taxes and Duties via a Tax ID registration. For example, if you ship to the EU, you may be registered with the IOSS to save money on VAT charges. Likewise, if you are registered for UK Vat, you can enter your ID here.
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SellerDash allows you to store these numbers here to use for any applicable orders.

As Zonos is the mandated option for shipments to the US, it does not appear in this section.

Note: only ZONOS is supported for Canada, so if you wish to prepay landed costs via your connected Zonos account, enter the word ZONOS in the field provided for Canada GST.