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Account Preferences

Basic Overview of Common Settings for App Use.

Nathan Huppatz avatar
Written by Nathan Huppatz
Updated over a month ago

Many different functions and options are available to you depending on your preferences. You can use them to set your app to perform as desired.

The preferences section is for app wide preferences. (Carrier specific preferences are found by editing each Carrier connection in the CARRIERS tab of the app)


Preferences - Sender Address

When you first install the app the address shown will be obtained from your Shopify store settings. You can override your store address by editing the address on this page. This will not modify the address stored in Shopify.

Different carriers will have different minimum requirements for the Sender Address but generally a minimum of Name, Street, Suburb, State and Postcode will be required.

Ensure that you enter the correct Suburb / Town and Postcode.

You will need to enter a Name as well, but this could be your business name if you like.


Preferences - Label Options

Most carriers allow you to add some extra information to the label. The options below allow you to add data from up to three different fields.

Information that you can add includes:

  • Order Number

  • SKU List

  • SKU List (with qty of each)

  • Product Title

  • Package

  • Order Notes

The amount of data that can be added to a label varies by carrier. As much data as possible will be added in order of the preferences specified. If insufficient space exists the data will be truncated.

Note: Some carriers and services don't allow any additional data to be added to the label.

Preferences - Fulfillment Options

When you complete the fulfillment of an order you have the option of specifying whether the standard Shopify shipment notifications are sent (see Settings / Notifications / Shipping in your Shopify Admin).

Generally most merchants will want this to occur as this process sends tracking information to the customer.

Preferences - Invoice Options

If you use the app to generate invoices for your customers you'll want them to be branded appropriately. There are a number of different preferences and options available to customise your Invoice to suit your needs. You can test to see how an invoice looks by going to your Dashboard and clicking the Actions button followed by Print Invoice.

Preferences - Picklist Options

If you use the app to generate picklists you'll want them to have all the information you need. There are a number of different preferences and options available to customise your Picklists to suit your needs. You can test to see how an picklist looks by going to your Dashboard and clicking the Actions button followed by Print Picklist.

Preferences - Import Options

An option to import orders with a Pending Payment or Authorized payment status can be enabled here. It is generally unnecessary however some merchants that offer credit facilities to wholesale customers may wish to use it.

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