Victorian Liquor Control Laws have strict compliance obligations that must be met in regards to delivery of alcohol ordered online for home delivery to a Victorian address.
For first-time deliveries to a Victorian customer, the following criteria must be met:
Delivery can only be made to the person who placed the order.
The person who placed the order must be home to sign for the delivery.
Valid identification to prove the person that placed the order is over 18 years of age must be produced and sighted by the delivery driver.
Subsequent deliveries to the same customer do not have to meet these criteria.
When creating an eParcel label using Wine services, you will be prompted to Enable "Addressee Only" delivery for first time customers and gift recipients.
This message will appear every time the recipient address is in Victoria. There is no default carrier setting to automatically have this turned on or off, so it may be worth implementing an internal procedure for correct handling of these orders.