# SellerDash Help Center

> Support for SellerDash: AusPost Shipping app

## Getting started and configuring the app

- [Account Preferences](https://help.sellerdash.io/en/articles/6504336-account-preferences.md): Basic Overview of Common Settings for App Use
- [Printing Labels and Fulfilling Orders](https://help.sellerdash.io/en/articles/6504317-printing-labels-and-fulfilling-orders.md): Learn the basic workflow for creating shipping labels and fulfilling your Shopify orders in SellerDash.

## Dashboard and Display Settings

- [Dashboard - An Overview](https://help.sellerdash.io/en/articles/6504373-dashboard-an-overview.md): A brief overview of the app's Dashboard and its functionality.
- [Dashboard - Rate Band Display](https://help.sellerdash.io/en/articles/6520997-dashboard-rate-band-display.md): How to see the Rate Band for MyPost Business
- [Dashboard - Pagination](https://help.sellerdash.io/en/articles/6509834-dashboard-pagination.md): How to change the number of orders displayed on Dashboard.
- [Dashboard - Display Settings](https://help.sellerdash.io/en/articles/6509791-dashboard-display-settings.md): How to customise the display of orders and data within the order grid.
- [Dashboard - Order Actions](https://help.sellerdash.io/en/articles/6509828-dashboard-order-actions.md): Order Actions you can perform - Options and Explanations.
- [Dashboard - Sorting Orders](https://help.sellerdash.io/en/articles/6509824-dashboard-sorting-orders.md): How to sort orders in the app
- [Dashboard - Using Filters](https://help.sellerdash.io/en/articles/6509820-dashboard-using-filters.md): Dashboard Filters and settings.

## Menu Tab Overviews

- [Packages - Overview](https://help.sellerdash.io/en/articles/6510178-packages-overview.md): How to set default order dimensions and Packaging
- [Shipping Rules - Overview](https://help.sellerdash.io/en/articles/6509988-shipping-rules-overview.md): Configure your Shipping Rules which define which shipping carrier and service will be used for each order received in your account.
- [Carriers - Overview](https://help.sellerdash.io/en/articles/6509985-carriers-overview.md): How to Add, Remove and Edit Carrier connections in the Australia Post MyPost Business app

## MyPost Business Carrier

- [MyPost Business - Payment by Credit Card](https://help.sellerdash.io/en/articles/6510274-mypost-business-payment-by-credit-card.md): How to enable Credit Card Payment in the Australia Post MyPost Business app
- [MyPost Business - Payment by Charge Account](https://help.sellerdash.io/en/articles/6510222-mypost-business-payment-by-charge-account.md): How to enable Business Credit Charge Account Payment for the MyPost Business Shopify app.
- [MyPost Business - Payment by Paypal](https://help.sellerdash.io/en/articles/6510218-mypost-business-payment-by-paypal.md): Paypal Payment Method for MyPost Business in Shopify
- [MyPost Business - How to change Print Label Size Settings](https://help.sellerdash.io/en/articles/6510348-mypost-business-how-to-change-print-label-size-settings.md): How to set Printer and Page Size Options \(A6/A4 etc\) for MyPost Business
- [MyPost Business - Activation](https://help.sellerdash.io/en/articles/6510191-mypost-business-activation.md): How to add and activate MyPost Business as a Carrier in Shopify
- [MyPost Business - Available Services](https://help.sellerdash.io/en/articles/6510346-mypost-business-available-services.md): How to restrict available MyPost Business services in the app
- [MyPost Business - International Settings](https://help.sellerdash.io/en/articles/6510329-mypost-business-international-settings.md): An explanation of the MyPost Business International Settings available
- [MyPost Business - Domestic Settings](https://help.sellerdash.io/en/articles/6510326-mypost-business-domestic-settings.md): How to set default Postage and Delivery Settings for domestic shipments
- [MyPost Business - How to Refund unused/incorrect Labels](https://help.sellerdash.io/en/articles/6520650-mypost-business-how-to-refund-unused-incorrect-labels.md): Refunding MyPost Business Labels
- [MyPost Business - Standard Pickup Options](https://help.sellerdash.io/en/articles/6520646-mypost-business-standard-pickup-options.md): Organising and Paying for Pickup.
- [MyPost Business - How to Reprint Labels](https://help.sellerdash.io/en/articles/10051198-mypost-business-how-to-reprint-labels.md)
- [Error - Carriers/services not showing due to rules](https://help.sellerdash.io/en/articles/11811808-error-carriers-services-not-showing-due-to-rules.md): Settings to fix so that shipping services appear for your orders

## F.A.Q

- [Common Errors - Descriptions and Solutions](https://help.sellerdash.io/en/articles/6520609-common-errors-descriptions-and-solutions.md): How can I troubleshoot common label printing issues in SellerDash?
- [Changing Order Options](https://help.sellerdash.io/en/articles/6510439-changing-order-options.md): Order Postage Settings
- [Can you send Dangerous Goods with MyPost Business?](https://help.sellerdash.io/en/articles/6575031-can-you-send-dangerous-goods-with-mypost-business.md)
- [How to Print Invoices](https://help.sellerdash.io/en/articles/6510421-how-to-print-invoices.md): Printing Invoices for your Orders.
- [How to Fix Address Errors \(Edit an Order Address\)](https://help.sellerdash.io/en/articles/6510450-how-to-fix-address-errors-edit-an-order-address.md): Edit Address Of Order and fix address errors.
- [Add Extra Cover \(Insurance\) to an Order](https://help.sellerdash.io/en/articles/6513358-add-extra-cover-insurance-to-an-order.md)
- [How To: Confirm Suburb/Postcode Match](https://help.sellerdash.io/en/articles/6681537-how-to-confirm-suburb-postcode-match.md): Find the correct postcodes via Auspost official records.
- [MyPost Business - How to Print Multiple Labels per Order or Partially Fulfill an Order](https://help.sellerdash.io/en/articles/6513318-mypost-business-how-to-print-multiple-labels-per-order-or-partially-fulfill-an-order.md): How to generate multiple shipping labels for an order \(for more than one package\), or do a partial fulfilment when using a MyPost Business account.
- [Australia Post Cubic Weight Calculation](https://help.sellerdash.io/en/articles/6521281-australia-post-cubic-weight-calculation.md): How and when does Australia Post calculate cubic volume for parcels?
- [Underdeclared parcel weights and extra charges](https://help.sellerdash.io/en/articles/6521277-underdeclared-parcel-weights-and-extra-charges.md): Declared Weight Related Fees
- [MyPost Business - How to enable Signature on Delivery](https://help.sellerdash.io/en/articles/6521236-mypost-business-how-to-enable-signature-on-delivery.md): How to enable Signature on Delivery for MyPost Business labels
- [How to Cancel a Shopify Fulfillment](https://help.sellerdash.io/en/articles/6521234-how-to-cancel-a-shopify-fulfillment.md): How to cancel fulfilment in Shopify.
- [How to Generate MyPost Return Labels](https://help.sellerdash.io/en/articles/6521221-how-to-generate-mypost-return-labels.md): Where to find return labels.
- [How to Print Picklists](https://help.sellerdash.io/en/articles/11742738-how-to-print-picklists.md): Printing Picklists for your orders.
- [HS Tariff Codes and Country of Origin](https://help.sellerdash.io/en/articles/12253644-hs-tariff-codes-and-country-of-origin.md): Best practice for International shipping compliance.
- [Shipping to the US with Zonos and AusPost](https://help.sellerdash.io/en/articles/12253831-shipping-to-the-us-with-zonos-and-auspost.md): What you need to do to be US shipping compliant
- [App Pricing - Usage Fees](https://help.sellerdash.io/en/articles/12643442-app-pricing-usage-fees.md): How much does it cost to use SellerDash: Auspost Shipping?
- [How can I resolve shipping label issues caused by non-English addresses in SellerDash?](https://help.sellerdash.io/en/articles/13124409-how-can-i-resolve-shipping-label-issues-caused-by-non-english-addresses-in-sellerdash.md)
- [What shipping services are supported by SellerDash?](https://help.sellerdash.io/en/articles/13428494-what-shipping-services-are-supported-by-sellerdash.md)

## Printer

- [What are the best Thermal Printers for Shipping Labels printing?](https://help.sellerdash.io/en/articles/6529967-what-are-the-best-thermal-printers-for-shipping-labels-printing.md): Typical and standard Printers used.

## Videos

- [Video - How to set up and use Shipping Rules](https://help.sellerdash.io/en/articles/6524385-video-how-to-set-up-and-use-shipping-rules.md): How to set Shipping Rules and use them in the Australia Post MyPost Business app
- [Video - How to change 'City' to 'Suburb' in Shopify checkout](https://help.sellerdash.io/en/articles/6627333-video-how-to-change-city-to-suburb-in-shopify-checkout.md): If you sell in Australia it is a great idea to change 'City' to 'Suburb' in Shopify's checkout to avoid address confusion.
- [Video - How to Bulk print invoices, picklists and labels](https://help.sellerdash.io/en/articles/6524382-video-how-to-bulk-print-invoices-picklists-and-labels.md): How to Bulk print Australia Post invoices, picklists and labels in
- [Video - Overview of the Australia Post MyPost Business app for Shopify.](https://help.sellerdash.io/en/articles/6524381-video-overview-of-the-australia-post-mypost-business-app-for-shopify.md): A short \(5 minute\) demo of the Australia Post MyPost Business app for Shopify.

## eParcel Carrier

- [eParcel - How to change Label Print Size Settings \(A6/A4\)](https://help.sellerdash.io/en/articles/6530219-eparcel-how-to-change-label-print-size-settings-a6-a4.md): How to set Label sizes and Print Settings
- [Connecting to eParcel/ParcelSend](https://help.sellerdash.io/en/articles/6958847-connecting-to-eparcel-parcelsend.md)
- [eParcel - Refund And Cancel Labels.](https://help.sellerdash.io/en/articles/6823149-eparcel-refund-and-cancel-labels.md): How to refund/cancel a manifested eParcel or Parcel Contract label.
- [eParcel/ParcelSend - Domestic Settings](https://help.sellerdash.io/en/articles/9257702-eparcel-parcelsend-domestic-settings.md): An explanation of the eParcel/ParcelSend Domestic Settings available
- [eParcel - Victorian Alcohol Delivery Requirements](https://help.sellerdash.io/en/articles/11659206-eparcel-victorian-alcohol-delivery-requirements.md): Important information for customers with Wine and Alcohol service activated.
- [Applying for an eParcel Contract API](https://help.sellerdash.io/en/articles/6822015-applying-for-an-eparcel-contract-api.md): How to get an eParcel Contract account for use in our app.
- [eParcel Carrier Connection](https://help.sellerdash.io/en/articles/6821985-eparcel-carrier-connection.md): Connecting the eParcel carrier to our Shopify App.

## International Shipping

- [Shipping to Brazil](https://help.sellerdash.io/en/articles/14293832-shipping-to-brazil.md): Where to enter the CPF
- [Shipping to South Korea](https://help.sellerdash.io/en/articles/14294624-shipping-to-south-korea.md): Where to enter the Personal Customs Clearance Code \(PCCC\)
- [Shipping to the European Union \(EU\)](https://help.sellerdash.io/en/articles/14319158-shipping-to-the-european-union-eu.md)
- [Shipping Orders to the United Kingdom \(UK\)](https://help.sellerdash.io/en/articles/15299803-shipping-orders-to-the-united-kingdom-uk.md)
- [Australia Post: Using Sender Pays \(Zonos® Verified Account\)](https://help.sellerdash.io/en/articles/15689101-australia-post-using-sender-pays-zonos-verified-account.md): Creating Australia Post international shipments using the Sender Pays \(Zonos® Verified Account\) option
- [Preferences - International Options](https://help.sellerdash.io/en/articles/15729091-preferences-international-options.md): Where to set your Tax IDs in SellerDash
- [Australia Post: Sender Pays vs Receiver Pays \(Landed Costs Payment Options\)](https://help.sellerdash.io/en/articles/15728022-australia-post-sender-pays-vs-receiver-pays-landed-costs-payment-options.md): Who will pay import duties, taxes and fees \(landed costs\) for your Australia Post international shipments.
- [Shipping to Norway \(VOEC\)](https://help.sellerdash.io/en/articles/15838645-shipping-to-norway-voec.md)